Cory Byrnes
Technical Writer
Cory Byrnes
Technical Writer
Cory writes technical documentation that help companies market and support their products and services. He has a unique combination of problem solving skills, mechanical/technical ability, and superior customer focus. He is currently looking for projects that will challenge his creative curiosity while engaging his technical expertise.
Experience
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Technical Writer - Freelance
Motivation✦ Dedication ✦ Passion
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Technical writer available for long and short term projects. Experience with creating technical documentation and business writing (user manuals, FAQ documents, Wiki administration, blogging, technical editing, product descriptions, sales materials)
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Carpenter - Doyle Construction
Pride ✦ Dedication ✦ Craftsmanship
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Promoted to Night Shift Supervisor large commercial scale renovation project. Worked closely with sub trades ensuring project kept on track and on budget. Ability to read and create blueprints, construction diagrams, and technical documents.
Business Development Representative - NuTech IT Solutions
Teamwork ✦ Flexibility ✦ Business Operations
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Developed content and business initiatives including website, social media sites (Facebook and Twitter), trade shows, media relations, e-newsletters, sales updates, and value-add programs.
Manager - Fastenal
Customer Service ✦ Accountability ✦ Business Operations
Developed and executed a sales plan and business model in order to boost previous year's sales goals. Conducted cold calls with small to medium sized businesses in various types of industries. Grew existing customer base with a loyal, customer focused service.
Education
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Technical Writing - Vancouver Island University
Technical Communications Program
- Microsoft
Office, Adobe Photoshop, Gimp, Libre Office,
Doc-To-Help, Adboe RoboHelp, HTML
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Network Administration - Academy of Learning
Microsoft MCSA and Comptia A+, Network+, Security+ Preparation Program
- Microsoft
Server, Networking Technologies, Computer Hardware,
Troubleshooting